FAQs (Frequently Asked Questions)
Our team of professional CV writers have experience writing CVs across all sectors and levels of industry. We know how to make a CV stand out from the crowd and catch the attention of hiring managers. PurpleCV believes in charging fair and realistic prices, while providing the best customer service possible through our 24/7 free helpline. We care about each and every customer and have a genuine desire to help you take the next step in your career.
An extremely easy one! Following your order with PurpleCV we will begin work right away and guarantee to deliver it back within the agreed turnaround time. If you have no existing CV we will call you within 24 hours to gather all the necessary information. For any order your Writer may contact you to discuss anything further and gather all necessary information. All our CV’s are delivered back in a Microsoft Word and PDF format.
If you have no existing CV to provide us then we will call you to gather all the necessary information within 24 hours. If you already have a CV we will ask for this at the time of ordering through uploading it in the order process. For all orders we will ask for basic personal information so that we can contact you and deliver your order back to the stated email address. We also need your address details in order to place this information on your CV for example and to send a Copy Pack to you (if ordered).
Our prices are extremely competitive. To see companies charge £100 plus for an Early Career CV is alarming and un-necessary. Starting at just £25 you can be rest assured any order with PurpleCV is fair and realistic when it comes to price. For an extra charge you can add additional services such as a Social Media Profile or a Copy Pack. There are no hidden charges and all our prices are clearly displayed throughout the ordering process.
Our turnaround times depend on the type of CV. However for the majority of orders our turnaround times are 2 days for the first draft of your CV. This will be stated when you place an order with us. Should you require a CV or Social Media Profile any sooner we do provide an Express Service where you can receive a first draft back within 24 hours.
We have a number of CV Writers who all have extensive experience in CV writing, are qualified to degree level or equivalent and have relevant experience in writing CV's in your industry. Who the dedicated CV Writer will be will depend on your background and requirements. In addition you will have access to call us 24/7 using our free phone number.
At the time of your order we will take full payment securely on our website via PayPal - no PayPal account is required.
Only if we have not begun to work on your order. There should be no reason following your order you will be dis-satisfied with the service or product you receive. In the unlikely event you are then we will work with you diligently until you are happy, providing you inform us within 7 days of receiving your completed order.
Our CV Writers are highly capable when it comes to knowing what a great CV should look like. It is for this reason that should you be un-happy with your CV we will first explain why your CV has been designed and written the way it has been. Should you remain un-happy with your CV then we will listen to you and make the any adjustments necessary, providing you inform us within 7 days of receiving your completed order.
Unfortunately not, only in English. We can accomodate American English if you require. Just let us know.
Not that we would love to meet you in person, but we only work over email and telephone. We will work with you remotely to achieve the result you want, via phone or email.
Yes, of course. We will keep a copy of your CV in case you wish it to be sent electronically again or to make any adjustments. This service is free of charge for 12 months – just call or email us to request this service. Should you wish to amend your CV outside of 12 months from receiving your order then please contact us to discuss your requirements and we will be more than happy provide a quotation and assist.
You can be confident with PurpleCV you are picking a company that will deliver a CV back that will sell. We have some great testimonials from people who have succeeded with their new CV and always welcome individuals to share their success with PurpleCV. Most of our business comes from word of mouth and we find this is a great measure when it comes to measuring the success of our CV’s.
SELECTED PARTNER OF:
Mike, Shrewsbury You have great customer service, Thank you for the killer CV and the friendly 24/7 support line. #TopOfTheLeague.